For
FDS, quality applies as much to products as it does to human relations
and the environment.
That
is why the whole process, from the first contact with the customer
to the delivery of the vehicle, is monitored.
Exclusive management software programs allow work progress to
be checked at all times to ensure constant quality control and
uncompromising respect for deadlines. In the workshops, systematic
technical checks guarantee conformity of operations.
FDS continues its research to maintain the highest standards of
protection in the domain of the environment.
In
1996, FDS received ISO 9002 certification, given by the Standards
Council of Canada and the American RAB. This seal of approval
certifies that the production methods and quality control in effect
at FDS respect the highest international standards.
Quality
Policy
With
the objective of maintaining its competitive advantage and offering
top quality in the execution of the work entrusted to it, the
management of FDS Industries is committed to keeping a high-performance
quality system in place, along with action programs aimed at the
continuous improvement of customer satisfaction.
In
keeping with this objective, the following commitments will make
up the fundamental principles of the quality system:
>CONTINUOUS
PRODUCT IMPROVEMENT
>CONSTANT
REDUCTION OF PRODUCTION COSTS
>ANTICIPATION
OF CUSTOMER NEEDS WITH THE GOAL OF INCREASING SATISFACTION
These
commitments will take the form of annual quality objectives, the
success of which depends on a profound sense of support and responsibility
on everyone’s part!
Applying
EFFECTIVENESS, EFFICIENCY AND ECONOMY
will lead us to success with this process!
|
Daniel
Savard
President
and Chief Executive
Officer
|
|
